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SingSaver
Troubleshooting
Rewards and Promotions Assistance

I received the wrong/not useable reward or it was damaged

Contact our customer support team here immediately: We'll arrange for a replacement.

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I’m confused with all the ongoing promotions
I have trouble applying the promotion
I missed out on a promotion because I couldn’t decide in time
I haven't received any updates on my reward
I met the requirements but my reward was rejected
I got an email about my reward, but I don't understand how to claim it
My rewards delivery information (PayNow number / address) is wrong
I accidentally claimed the wrong reward
I can't collect my reward in time
The collection centre location is not convenient.

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