If you applied for a credit card through SingSaver and the promotion includes a rebate offer, please note that:
SingSaver does not process or fulfil rebates. These are handled directly by the issuing bank.
Here’s what you can do:
1. Check the promotion details
Refer to the specific bank’s credit card promotion to understand the rebate eligibility criteria. This typically includes:
- Getting approved for the card
- Activating the card within a certain timeframe
- Meeting any minimum spend requirement
2. Contact the bank directly
Since the rebate is managed by the bank, please reach out to the bank’s customer service team for:
- Rebate status updates
- Clarification on eligibility criteria
- Expected rebate credit timelines
Make sure to have your application reference number or card details ready for quicker assistance.
3. Check your credit card statement
Rebates are usually credited directly to your new card account. Keep an eye on your monthly statement for any rebate or cashback entries.
Need help? Get instant support from SingSaver by using the AI Chatbot, available 24/7 at the bottom right of the Help Centre.