How do I claim my rewards?

Redeeming your SingSaver rewards is easy peasy! Just follow these four simple steps:

Step 1: Complete the Rewards Redemption Form

• After you apply for a product through SingSaver, you'll receive an email with a unique link to the Rewards Redemption Form.
• Click the link and fill in the form with the correct details, including your preferred reward, name, phone number, and application reference number (or policy number for insurance).

Important: You must complete and submit the Rewards Redemption Form within 14 days of your application date to be eligible for the reward.

Step 2: Verification process

• We'll receive your application reference number or policy number from our partners, which can take up to 120 days. This is because:

1. 1. 1. We receive data from our partners in batches.
      2. It takes time for you to fulfill the eligibility criteria (e.g., getting your application approved, activating your card, meeting minimum spending requirements).

• Example: If you apply for a credit card in late January and meet all the eligibility criteria, you might receive your reward in late April.

Step 3: Processing your fulfillment

• We'll cross-check the information you submitted in the Rewards Redemption Form with the data from our partners.
• We'll also verify if you've met any additional eligibility criteria for the promotion.

Important: Make sure you fill out the Rewards Redemption Form accurately and on time to avoid any delays or disqualification.

Step 4: Collection of rewards

• If you qualify for the reward, you'll receive an email with instructions on how to collect it. This might involve providing your delivery address or choosing a redemption method.
• You'll have one month from the collection start date to claim your reward. If you miss this window, contact our Customer Service Team for assistance.

Some tips for smooth reward redemption:

• Check your email regularly: We'll send you important updates about your reward via email.
• Add SingSaver to your safe sender list: To ensure you receive our emails, add [e-mail] and [e-mail] to your "Safe Sender" list or move them to your Primary folder.
• Contact us if you need help: If you have any questions or encounter any issues, our Customer Service Team is here to assist you.