Rewards and Promotions Assistance
- I’m confused with all the ongoing promotions
- I have trouble applying the promotion
- I missed out on a promotion because I couldn’t decide in time
- I haven't received any updates on my reward
- I met the requirements but my reward was rejected
- I got an email about my reward, but I don't understand how to claim it
- My rewards delivery information (PayNow number / address) is wrong
- I accidentally claimed the wrong reward
- I can't collect my reward in time
- The collection centre location is not convenient.
- I can't access the website to claim my reward
- My reward code is not working
- I claimed my reward but haven't received it
- I received the wrong/not useable reward or it was damaged
- My reward expired